Payment & Shipping

Payment Options

In our webshop you can shop conveniently and securely 24 hours a day. In addition to pre-payment (bank transfer) we also offer PayPal as a payment option.

If paying by PayPal you will be redirected to the PayPal website after completion of the order process where you can pay the amount due from your PayPal account. But even, if you should not have a PayPal account, as a PayPal guest you can still pay by credit card or direct debit in a few steps without registration. For more information on PayPal just click on the logo.

In case of pre-payment you are asked upon receipt of the order confirmation to transfer the balance due to our bank account, stating the order number.

Shipping

We ship our products through courier service DHL.

Within Germany, the flat rate shipping cost is € 4,90. For orders of € 99.00 and more the shipping is free of charge within Germany.

Shipping to other countries of the EU costs € 15.00 flat rate.

For international shipping costs, please refer to the following table:

Zone 1 Zone 2 Zone 3 Zone 4
up to 5 kg 15,00 € 29,00 € 34,00 € 42,00 €
up to 10 kg 20,00 € 36,00 € 46,00 € 58,00 €
up to 20 kg 29,00 € 51,00 € 67,00 € 89,00 €

 

Zone 1:

Liechtenstein, Monaco, Switzerland, Andorra, San Marino, Vatican City, Gibraltar,  Alabania, Bosnia-Herzegovina, Island, Moldova, Montenegro, Norway, Serbia (incl. Kosovo), Ukraine, Belarus

Zone 2:

Algeria, Georgia, Israel (incl. Gaza and Khan Yunis), Lebanon, Libya, Morocco, Macedonia, Russian Federation, Syria, Tunisia, Turkey, Egypt

Zone 3:

Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, China, Hong Kong, India, Indonesia, Iraq, Iran, Japan, Jordan, Canada, Cambodia, Kazakhstan, Qatar, Kyrgyzstan, Kuwait, Laos, Malaysia, Maldives, Mexico, Mongolia, Nepal, North Korea, South Korea, Oman, Timor-Leste, Papua New Guinea, Philippines, Saudi Arabia, Singapore, Sri Lanka, Tajikistan, Taiwan, Thailand, Turkmenistan, USA, Uzbekistan, United Arab Emirates, Vietnam

Zone 4:

all other countries

Please note that for deliveries to countries outside the EU, import duties or taxes and customs or clearance charges may be payable in the recipient’s country and are solely the responsibility of the recipient.  They will not be refunded by us should you wish to cancel your order or to return any goods to us for exchange or refund.